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EC online dispute resolution

Consumer dispute resolution, information according to § 36 VSB
The European Commission provides a platform for extrajudicial dispute resolution. Consumers will hereby be given the chance of first resolving disputes related to their online order out-of-court. The platform for online dispute resolution can be found here: http://ec.europa.eu/odr
We are neither obligated nor willing to participate in dispute settlement procedures before a consumer arbitration board.


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